Venturing into informal settlements to document community life is not just about capturing stories; it’s about building trust, respecting boundaries, and ensuring the safety of both yourself and your equipment. As Joel Ongwech, a documentary film producer who has worked in high-risk communities such as Kampala's slums, I have learned through experience that working safely in these areas requires a careful mix of planning, local partnership, and relationship-building. Here’s a look at how filmmakers can work safely and meaningfully in high-risk communities, supported by real-life examples from my work in Kampala.
1. Build Relationships with Local Organizations and Iconic Figures
When entering an unfamiliar and potentially volatile environment, having allies who understand the community dynamics is invaluable. Connecting with local NGOs, community-based organizations, or even influential figures such as local artists or leaders can be a game-changer.
In Banda, one of Kampala’s densely populated informal settlements, my work on a documentary funded by Friedrich Ebert Stiftung (FES) highlighted the power of community connections. The FES project team played a crucial role by introducing me to local individuals who were willing to share their stories. This not only allowed me access but also provided a layer of credibility, as I was seen as someone trusted by well-known community allies. These local organizations and figures can bridge the gap between outsiders and community members, which helps reduce misunderstandings and potential friction.
For documentary filmmakers working in similar environments, consider reaching out to respected organizations or figures ahead of time. Establishing trust through these channels can go a long way toward ensuring your work is perceived positively and your movements are more secure.
2. Engage with Community Leaders and Obtain Their Support
In informal settings, community leaders hold significant influence. Securing their buy-in can open doors that would otherwise remain closed. Often, community leaders, like the chairpersons or councilors, are the first point of contact when engaging with the area’s residents. They can also provide invaluable security and support, particularly if you’re carrying sensitive equipment.
During my project in Banda, collaborating with the community’s women councilor was pivotal. Despite being connected to the community through the FES team, her involvement streamlined coordination significantly. She not only helped me navigate local challenges but also made the community feel that I was there for a greater purpose, one that aligned with their values and aspirations. Our discussions often centered around the potential positive impact of my documentary for the community—how it could serve as a tool for policymakers to make informed decisions about the needs and struggles of informal settlements like Banda.
This experience taught me that, beyond formal introductions, it’s essential to engage with leaders on a deeper level, understanding their vision for the community and framing your project as a means of supporting that vision. When they see the potential positive outcomes of your work, they’re more likely to advocate for you and provide the support you need.
3. Forge Genuine Connections with the Locals
Perhaps one of the most important aspects of working in high-risk areas is fostering genuine connections with the people themselves. The locals can provide insights into the unspoken rules of the community, helping you avoid misunderstandings and stay safe.
In Banda, I spent time getting to know various community members beyond the scope of my documentary. I visited their homes, listened to their stories, and learned about their daily lives and the challenges they faced. These interactions, though time-intensive, were invaluable—they transformed me from an outsider with a camera into a familiar face with a shared purpose.
In return, the community offered me their insights and even guidance, which helped me understand local customs and norms better. This trust made them feel comfortable, even eager, to share their stories on camera, knowing that my interest in their lives was genuine and not exploitative. For any filmmaker, this level of mutual respect is essential; people open up more freely and truthfully when they feel genuinely valued.
4. Stay Culturally Sensitive and Respectful
Every informal settlement has its own unique cultural tapestry. Some communities may have a higher level of resilience, while others may feel protective due to past experiences with outsiders. Understanding this dynamic is essential for staying safe and for capturing an honest portrayal of the community.
In Banda, where people are known for their no-nonsense approach, it was essential to remain observant, patient, and respectful. I took the time to learn about the community’s values and social norms, which allowed me to adjust my approach and communication style accordingly. For instance, in some situations, rather than filming immediately, I would observe and participate in daily activities, letting the people’s comfort dictate the right time to bring out my equipment.
The lesson here is that cultural sensitivity not only protects you as an outsider but also fosters an environment where people feel safe enough to share their lives on camera. By taking the time to understand their ways of life, you not only enhance the authenticity of your work but also safeguard yourself against misunderstandings that could escalate tensions.
5. Be Transparent About Your Intentions
In high-risk communities, mistrust of outsiders can be high, especially if previous engagements with the outside world haven’t always benefited the local residents. That’s why transparency is crucial. Be clear with community leaders and individuals about the purpose of your documentary, how you intend to use the footage, and how it might benefit the community.
While working on the Banda project, I explained the purpose of my work to everyone involved, especially the community councilor. I emphasized how the documentary could potentially impact future policymaking and create a platform for their voices to reach wider audiences. Knowing that my intentions aligned with their goals of community development made residents more comfortable and willing to participate.
For filmmakers, it’s essential to be upfront about your motives. If people know you’re there to create awareness or advocate for their needs, they’re more likely to view you as an ally and support your project.
6. Keep Safety Protocols in Place
Even with all precautions, safety can’t be taken for granted. Always ensure you have a backup plan, and if possible, arrange for local security assistance. Community leaders often have contacts who can watch over your equipment and help guide you safely through the area.
In high-risk areas, avoid working alone, and make sure someone knows your location and expected schedule at all times. It’s also wise to keep your equipment inconspicuous to prevent drawing unnecessary attention.
ABOUT
I am a documentary filmmaker with specific interests in human experiences and social realities, captured through the lens of my camera.
Last updated: November 14, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to joel.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Uganda
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to joel, accessible from https://www.joel.wiki
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us: